Accessibility Statement

PT 360° Sports Medicine & Spine Therapy is committed to making pt-360.com usable by everyone, including patients who use assistive technology such as screen readers, screen magnification, voice control, or keyboard-only navigation. This statement describes our conformance target, what we have done, what we know still needs work, and how to reach us if something on this site gets in your way.

Conformance Target

We target WCAG 2.1 Level AA, the standard referenced in the U.S. Department of Health and Human Services Section 504 rule and commonly used as the benchmark in ADA Title III web accessibility matters. This is a target we actively work toward, not a certification; no website can guarantee full conformance at all times.

Measures We Have Taken

This site was built with accessibility as an ongoing part of development, including: semantic landmarks (header, navigation, main content, footer) and a "skip to content" link on every page; a single, descriptive heading structure on every page; visible keyboard focus indicators on links, buttons, form fields, and menus; real form labels, described error messages, and full keyboard operation of the appointment request form; a keyboard-operable, focus-trapped mobile menu that closes on Escape; an accordion FAQ that announces its open/closed state to screen readers; text alternatives for meaningful images, including staff photos, credential badges, and treatment photography; color contrast reviewed against WCAG AA thresholds, with several button, card, and review-card colors adjusted where the original shade fell short; and motion that respects your operating system's "reduce motion" setting, with every animated element still present and readable if it is never animated at all.

Ongoing Review

We periodically re-test this site with automated tools and manual keyboard and screen-reader passes as content changes. Accessibility is treated as a standing requirement for new pages and features, not a one-time pass.

Known Limitations

A few pieces of this site are provided by outside vendors whose code we do not control and cannot fully guarantee:

• The live chat widget (LeadConnector) and the Google reviews widget (Elfsight) embedded on this site are third-party tools. We have asked both vendors to confirm keyboard and screen-reader support and will update this statement as we hear back. If the chat widget is not usable for you, call or email us directly using the information below and we will respond just as quickly.
• The Google Maps embed used to show our location depends on Google's own player controls, which are outside our control.
• Linked PDF documents (such as our insurance benefit worksheet) have not yet been individually verified for full PDF accessibility tagging. The same information is also available as plain text on our Insurance page, and we are happy to provide any document in an alternate format on request.

Feedback

If you encounter an accessibility barrier anywhere on this site, please let us know. We aim to respond within 5 business days.

Email: Hello@PT-360.com
Phone: (503) 248-0360
Mail: 1215 SE 8th Ave, Suite D, Portland, OR 97214

Date of Last Review

This statement was last reviewed on September 14, 2026.